Gas is gas but service is what sets Supagas Mackay apart
“GAS is gas, it is the service that sets suppliers apart” and one Mackay business doing just that is Supagas.
Supagas Mackay provides industrial gas, medical gas, LPG and speciality gas like helium and CO2 – every gas possible – to industrial and residential in Mackay, Airlie Beach, Proserpine and Moranbah.
Supagas Business Development Manager – Bulk LPG Rep, Tim Pilgrim said what sets their business apart is their service factor.
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“Gas is gas, it all comes from the same spot, it’s the service side of things that set us apart.
“The way we are structured we have reps on the ground in Mackay. There are two of us and we have our utes so we are available at all times to visit customers at their businesses or home.
“We also have admin here in Mackay so when customers are calling about their account or calling to make an order, they’re talking and dealing with someone locally.
“Our business is set up to support locals, to provide a personal connection. To me, that’s what sets us apart. We also provide free delivery.”
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Tim said Supagas Mackay covers both industrial gases, medical, specialty and commercial (bulk) and domestic LPG, which is their point of difference.
“Four years ago the Mackay Supagas branch opened. I have been with the company for 12 months and my role is providing Bulk LPG to accommodations, restaurants and other industrial workshops, it is my speciality.”
A national company, Supagas has been a leading supplier of LPG, industrial, medical, specialty and helium gases in Australia since 1968.
Having started in Victoria, Supagas now has branches in every state.
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Tim said the one piece of advice he could give businesses and residents in Mackay is to check what they’re paying for gas.
“My job as a rep is to go and visit people (customers) and talk to them about their usage and we find people are paying too much.
“Often they’ve been with a supplier for a long time and they haven’t checked what they’re paying. Sometimes they can save thousands with a simple phone call to receive a new price.”
Supagas Mackay is offering residents 30 per cent off their first order for two 45kg home LPG cylinders.
If you want to talk to Supagas Mackay about supplying gas to your business or home – or any other speciality gases – call the local team on 07 4961 3400.
